Job Description

ABOUT US

For over 110 years, FTD has helped people give with meaning for life's most important occasions through fresh florals, plants and gifts. With cutting-edge software, our mission is to deliver the best gifting experience online by processing millions of orders a year, enabling small businesses to win big in the ecommerce space. We focus on solving tomorrow's challenges in partnership with our nationwide network of trusted, expert florists. We're made up of a diverse group of big thinkers and decision makers who influence how we operate and the results we deliver. By consistently testing, implementing and celebrating new ideas, we're committed to growing your career from within. Together, we can continue to provide a meaningful experience for our customers, partners and our most valuable asset: our employees.

ABOUT THE POSITION

As a Web Designer, youll join our team as a cross-functional member: constructing new experiences, improving existing design systems and elements, and working closely with technical and business teams to build delightful user experiences across our brands.

Whether youre helping a developer work through a scenario that has many different error messages, creating a prototype to show off a snazzy new mobile interface, or putting together creative options for a new banner component, youll be empowered to think outside of the box and come up with your own solution. Were a small but mighty team, and can impact many different aspects of business priorities, projects, and outcomes.

We have access to extensive research libraries like Baymard, and primarily use Sketch and Zeplin for our design systems and prototypes with some quick Photoshop work in there, as well. Were big fans of Bootstrap and have rewritten most of our front end in SCSS/Vue over the past few years. Our current tech stack includes everything from legacy PHP applications to more-current .NET Core tooling.

This position will focus mostly on creating user interfaces and design elements that support our current systems, but the ability to problem-solve and ideate with developers is also a necessity.

ABOUT YOU

Were looking for an enthusiastic designer with true E-Commerce Experience who has a keen design eye, incredible attention to detail, and a deep understanding of front-end development and design systems that support design solutions. Were team players who love to collaborate and ask questions to make each other better.

YOUR RESPONSIBILITIES

• Design - Create mockups and prototypes to communicate design concepts effectively to stakeholders and developers
• Research - Evaluate and refine designs based on performance metrics, usability best practices, and ecommerce conversion principles
• Iterate - Collaborate with data and marketing teams to optimize visual presentation of user flows using insights from A/B testing, funnels, and analytics
• Implement - Collaborate with developers and product managers to gather requirements for user-centered ecommerce experiences that balance design aesthetics with technical feasibility

YOUR SKILLS

• E-Commerce Experience - 2-3 years Requried
• Excellent design sense and strong communication skills to present and clearly articulate decisions Knowledge of best practices across various areas from usability and accessibility principles to asset creation and prototyping
• Experience developing visual assets that enhance overall user experience (we use most of the Creative Suite for video and still image production)
• Experience creating and maintaining design systems (we currently use Sketch)
• Comfortable working across multiple projects and teams simultaneously (Jira knowledge is a big plus)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws, regulations and ordinances

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