Job Description

Shop Manager Position Overview
The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
What Employees Love About Take 5
Annual Shop Manager Conference
The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
The family environment
Benefits/Pay information if applicable
Employee contests
Easy to transfer to locations across the country
Opportunity to meet new people every day
Community involvement
Learning new skills
Good to Know Before You Start!
Be prepared for early hours and working approximately 55 hours per week
Shop Managers are the first line of defense for customer service
Must be adaptive to change
Basic computer skills are needed
Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
You may need to work in hot/cold weather conditions
Always be alert and aware of your surroundings
Must be able to lift up to fifty (50) pounds
What does a Shop Manager (SM) do?
Recruiting, Interviewing, Onboarding
Responsible for motivating the team, holding the team accountable, and making personnel decisions
Check in with customers before they leave the shop to make sure they had a great experience
Ensure crew actively provides excellent customer experience
Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
Place product orders
Understand the shop’s financials to drive results and beat budget
Conduct quarterly employee evaluations
Submit payroll
Create crew schedule
Support technicians with their duties

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