Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
Obtain Lab/test results from outside as well as sending standing orders to designated labs.
Processing prior authorizations for various tests MD orders.
Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment.
Working closely with providers to coordinate patient care needs.
Providing patients with referrals for continuing care.
Educate patients about medical processes and procedure.
Electronic Medical Records programs, EPIC Preferred.
Customer Service Experience.
Multiple Phone Lines/Experience in a fast paced work environment.
Medical Terminology, OSHA and HIPAA training.
Experience with Medicare, HMO and PPO insurance payers.
Excellent verbal and written communication skills required.
Proven problem solving, analytical and decision making skills.
Strong computer skills (Microsoft Word, Excel and Outlook).
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