Job Description

Responsibilities

Who You Are

• You are an experienced maintenance professional with strong skills across HVAC, plumbing, and electrical systems, and you take pride in being a trusted problem-solver.
• You have hands-on ability to diagnose and repair: HVAC systems, outlets and switches, plumbing fixtures, appliances, carpentry issues, and cosmetic finishes, often handling multiple trades in a single day.
• You work with precision and care: efficient but never careless, committed to doing it right the first time.
• You understand that in a luxury residential environment, every detail counts, from caulk lines in a bathroom to the alignment of cabinet doors.
• You are organized, reliable, and accountable. You work independently, but also collaborate effectively with your team to deliver an exceptional resident experience.
• You embody professionalism, respect, and hospitality when entering residents homes or working in shared amenity spaces.

Primary Responsibilities

General Building Maintenance

• Respond to, complete, and close out resident and staff service requests promptly and professionally.
• Troubleshoot and repair plumbing issues: clogs, shut-off valves, toilet components, sink leaks, and garbage disposals.
• Perform electrical repairs: outlets, switches, fixtures, dimmers, GFCIs, and basic circuit troubleshooting.
• Provide HVAC support: troubleshooting, filter changes, thermostat replacements, condensate line clearing, and equipment swaps as needed.
• Maintain and repair appliances: install, test, and service washers, dryers, refrigerators, dishwashers, microwaves, and ovens.
• Complete carpentry and cosmetic repairs: hardware adjustments, cabinet repairs, drywall patching, baseboards/trim, door alignment, and painting.

Unit Turnovers & Resident Readiness

• Conduct thorough move-in and move-out inspections, correcting deficiencies to deliver a flawless resident experience.
• Ensure every apartment meets high standards of quality and presentation before resident move-in.

Preventive Maintenance

• Perform and document preventive maintenance on building systems: HVAC, plumbing stacks, pumps, boilers, exhaust fans, and related equipment.
• Keep mechanical and utility rooms organized, clean, and well-documented, reporting issues proactively.
• Track and communicate recurring issues to support long-term planning and capital repairs.

Common Area & Amenity Maintenance

• Inspect and maintain all shared spaces, including lobbies, hallways, elevators, rooftop decks, fitness centers, pools, locker rooms, storage rooms, and parking garages.
• Address wear-and-tear issues: furniture placement, lighting, flooring, and finishes.
• Ensure safety standards are met, including testing emergency lighting, safety equipment, and maintaining compliance with code and property protocols.

Special Projects & Technical Installations

• Assist with capital improvement projects: preparing spaces, coordinating with vendors, and providing clean-up and follow-through.
• Support building technology initiatives: leak detection systems, smart thermostats, intercoms, access control (fob readers), and other upgrades.
• Operate and maintain a wide range of tools and equipment, including power tools, ladders, wet/dry vacuums, drain snakes, and diagnostic testers.

Resident & Team Interaction

• Respond to resident service requests with urgency, professionalism, and courtesy
• Follow up to ensure the issue was resolved to the residents satisfaction
• Maintain a clean, professional appearance and represent the property positively
• Communicate clearly and respectfully with staff, residents, vendors, and management
• Fill in for building engineers or supervisors when necessary

Preferred Certifications & Licenses (Washington, DC)

• EPA Section 608 Certification (Universal preferred) required for handling refrigerants.
• DC 3rd Class Stationary Engineer License highly beneficial for HVAC and boiler operations.
• OSHA 10 or OSHA 30 Safety Certification to ensure safe work practices.
• CFC Certification for refrigerant recovery and safe handling.
• Basic Electrical or Journeyman License (DC or nearby jurisdiction) strongly preferred for electrical troubleshooting and repair.
• Plumbing license or trade certification beneficial for advanced plumbing repairs.

#RMC

#LI-NG1

#LuxMaintenance

Qualifications

What You Bring

• 3+ years of experience in maintenance, facilities, construction, or building operations preferably in residential or hospitality settings
• Strong skillset in electrical, plumbing, carpentry, painting, and appliance repair
• Comfort using digital work order systems, apps, or tablets to track and close tasks
• Ability to lift 50+ lbs, climb ladders, and work on your feet for 8 hour shifts
• A valid drivers license (preferred) and the ability to work legally in the U.S.
• A flexible schedule, including potential evening or weekend and on-call shifts
• A team-player mentality with a strong work ethic, personal accountability, and attention to detail

Compensation

• $25.00 - $27.00 / hourly
• with an annual bonus that is tied to performance

Benefits:

• Personalized Health Care : Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development : Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

Overview

Build Your Career With Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at

For details on our hiring policies and privacy practices, visit our Privacy Policy.

Who You Are

• You are an experienced maintenance professional with strong skills across HVAC, plumbing, and electrical systems, and you take pride in being a trusted problem-solver.
• You have hands-on ability to diagnose and repair: HVAC systems, outlets and switches, plumbing fixtures, appliances, carpentry issues, and cosmetic finishes, often handling multiple trades in a single day.
• You work with precision and care: efficient but never careless, committed to doing it right the first time.
• You understand that in a luxury residential environment, every detail counts, from caulk lines in a bathroom to the alignment of cabinet doors.
• You are organized, reliable, and accountable. You work independently, but also collaborate effectively with your team to deliver an exceptional resident experience.
• You embody professionalism, respect, and hospitality when entering residents homes or working in shared amenity spaces.

Primary Responsibilities

General Building Maintenance

• Respond to, complete, and close out resident and staff service requests promptly and professionally.
• Troubleshoot and repair plumbing issues: clogs, shut-off valves, toilet components, sink leaks, and garbage disposals.
• Perform electrical repairs: outlets, switches, fixtures, dimmers, GFCIs, and basic circuit troubleshooting.
• Provide HVAC support: troubleshooting, filter changes, thermostat replacements, condensate line clearing, and equipment swaps as needed.
• Maintain and repair appliances: install, test, and service washers, dryers, refrigerators, dishwashers, microwaves, and ovens.
• Complete carpentry and cosmetic repairs: hardware adjustments, cabinet repairs, drywall patching, baseboards/trim, door alignment, and painting.

Unit Turnovers & Resident Readiness

• Conduct thorough move-in and move-out inspections, correcting deficiencies to deliver a flawless resident experience.
• Ensure every apartment meets high standards of quality and presentation before resident move-in.

Preventive Maintenance

• Perform and document preventive maintenance on building systems: HVAC, plumbing stacks, pumps, boilers, exhaust fans, and related equipment.
• Keep mechanical and utility rooms organized, clean, and well-documented, reporting issues proactively.
• Track and communicate recurring issues to support long-term planning and capital repairs.

Common Area & Amenity Maintenance

• Inspect and maintain all shared spaces, including lobbies, hallways, elevators, rooftop decks, fitness centers, pools, locker rooms, storage rooms, and parking garages.
• Address wear-and-tear issues: furniture placement, lighting, flooring, and finishes.
• Ensure safety standards are met, including testing emergency lighting, safety equipment, and maintaining compliance with code and property protocols.

Special Projects & Technical Installations

• Assist with capital improvement projects: preparing spaces, coordinating with vendors, and providing clean-up and follow-through.
• Support building technology initiatives: leak detection systems, smart thermostats, intercoms, access control (fob readers), and other upgrades.
• Operate and maintain a wide range of tools and equipment, including power tools, ladders, wet/dry vacuums, drain snakes, and diagnostic testers.

Resident & Team Interaction

• Respond to resident service requests with urgency, professionalism, and courtesy
• Follow up to ensure the issue was resolved to the residents satisfaction
• Maintain a clean, professional appearance and represent the property positively
• Communicate clearly and respectfully with staff, residents, vendors, and management
• Fill in for building engineers or supervisors when necessary

Preferred Certifications & Licenses (Washington, DC)

• EPA Section 608 Certification (Universal preferred) required for handling refrigerants.
• DC 3rd Class Stationary Engineer License highly beneficial for HVAC and boiler operations.
• OSHA 10 or OSHA 30 Safety Certification to ensure safe work practices.
• CFC Certification for refrigerant recovery and safe handling.
• Basic Electrical or Journeyman License (DC or nearby jurisdiction) strongly preferred for electrical troubleshooting and repair.
• Plumbing license or trade certification beneficial for advanced plumbing repairs.

#RMC

#LI-NG1

#LuxMaintenance

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