Desktop Support Engineer Job at Net2Source Inc., Marion, IL

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  • Net2Source Inc.
  • Marion, IL

Job Description

Role Name: - Desktop Support Engineer (Level2) / Sr. Deskside Services Technician

Location: Marion, IL (Marion, IL 62959) – Immediate

Contract

Job Description

Responsibilities

  • Day to day varies from phone/email, project-based work
  • Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
  • Answering tickets via phone/email/chat and own resolution of all incidents & requests to closure
  • Troubleshooting, monitoring, and maintaining desktop hardware and support of business applications
  • Support new hire deployments, as well as, RTO projects and office moves
  • Network connectivity troubleshooting & control room support
  • Maintaining hardware inventory in designated site pantry & inventory management tools
  • Shipping and receiving of assets
  • Supporting remote workforce – troubleshooting and diagnosing root cause of issues to resolution

Regards

Rahul Bansiwal

(2014792186) | Office: (201) 479 2186 EXT: 444

rahulb@net2source.com

270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA

Knowledge is Power.

Job Tags

Contract work, Work at office, Immediate start,

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Job Summary
  • Location
    Marion, IL
  • Job Type
    Full Time
  • Date Posted
    2025-10-16
  • Expiration date
    2025-11-15