Job Description

Job Description

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 0.00

Shift :

Location : 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate : Min $83,803.20 Mid $104,759.20

Position Summary

Support the coordination of clinical workflow and use of information technologies by the clinical staff. Utilizes the Quality Caring Model and LRH Promises to guide and role model actions and decisions. Collaborates with leadership and clinical practitioners to incorporate best clinical and technology practices to promote patient-centered, evidence-based care which optimize outcomes related to safety, quality, regulatory and financial initiatives with moderate supervision. The role of this position is to analyze and document current workflows, understand proposed changes and initiatives across the organization, and develop future state workflows which respect and recognize clinical areas with unique operating and business characteristics and constraints. The CIA serves as a translator between clinical and information technology staff and leadership. The role of the CIA is strongly invested in providing timely and pertinent identification, design, testing and implementation of changes to the technologies in which our clinical team utilizes with moderate supervision.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties: Clinical Informatics Analyst

Works collaboratively with all members of the LRH team including but not limited to Clinical Informatics team, IT analysts, Clinical practitioners and Leadership to facilitate accomplishment of organizational outcomes and priorities.

Utilize resources to optimize complex technologies to maintain and improve patient safety, quality, and financial outcomes which support and optimize clinical efficiency and end user experience.

Develop, document, and monitor measurements of process improvements, including those enabled by standardized workflows with moderate supervision.

Develop, document, and lead initiatives to support change management within impacted departments across the organization.

Identify, develop, and introduce best practice standards within the organization.

Identify potential process-specific risks and work collaboratively to develop strategies to mitigate or resolve them.

Work with customers to gather specifications for the purchase, development, and installation of clinical systems.

Travel as required for business necessity.

Assume responsibility for problem assessment and resolution. Mentors, educates, and seeks to understand barriers to assure successful adoption of new processes with minimal supervision.

Perform other duties as assigned.

Competencies & Skills

Essential:

• Demonstrates a holistic view of clinical practices and principles and how technology supports and adapts to those practices and principles.
• Application of appropriate methods and tools to the systems development life cycle as related to clinical informatics.
• Determines appropriate solutions for complex user issues with moderate supervision.
• Applies knowledge of organizational strategies, business operations and end user requirements to develop system design, support and training.
• Demonstrates leadership skills and ability to lead change with all levels of users/customers. In addition, demonstrates project management skills to lead small to medium size efforts.

Nonessential:

• Demonstrates ability to foster team development and support.
• Mentors, educates, and seeks to understand barriers to assure successful adoption of new processes.
• Effective interpersonal and active listening skills
• Highly organized and ability to adapt to shifting priorities.
• Requires minimal supervision/guidance in daily work assignments.

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Healthcare related field, BSN, Informatics

Other information:

Experience Essential:

- A minimum of two years in clinical informatics arena

- Previous experience with EHR implementation or support

- Minimum three years of clinical experience

- Moderate supervision as it relates to informatics competencies such as identification of enhancements, workflow assessment across the organization, design, education, implementation, and auditing.

Experience Preferred:

- Leadership role for a minimum of 2 years

- Previous experience as a clinical systems analyst or informatician

Certifications Preferred:

- Board Certification in Informatics

Licenses Essential:

- FL clinical licensure such as RN, RT, Rad Tech

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