Job Description

Appraisal Coordinator

Our Appraisal Coordinator in the mortgage industry manages the logistics of property appraisals, ensuring timely scheduling and communication between appraisers, lenders, and borrowers. Their role involves coordinating appointments, reviewing appraisal reports for accuracy, and addressing any discrepancies to facilitate smooth loan processing.

Responsibilities:

• Orders appraisal services and conditions in accordance with department policy and procedure, and tracks order through delivery with emphasis on delivery to meeting Close of Escrow or Appraisal Contingencies.
• Proactively manages the relationship with Branch/Regional Production and Operations team members, Appraiser and Appraisal Management Companies (AMC) throughout the appraisal life cycle.
• Manages multiple reports and/or queues for effective pipeline management and issue identification/escalation for order delivery in compliance with department standards.
• Monitors and performs all necessary follow-up with all stakeholders to ensure timely delivery or to communicate changes.
• Analyzes requests and uses knowledge of both regulations and appraisal policies to determine completeness and appropriateness of requests based on property type, ownership interest, value scenarios and loan type.
• Responsible for prioritizing and balancing daily workload and escalating for management attention when appropriate.
• Serves as the front-line for appraisal department meeting its service level accountability targets to the organization.
• Serves as primary operator of the appraisal tracking system and is responsible for maintaining the appraisal tracking system and ensuring all jobs are correctly logged in, monitored, and logged out.
• Effectively maintains and manages a pipeline of loans, ensuring accuracy, and completeness.
• Communicates with internal and external customers regarding file status and follow up including heavy phone communication and relationship building with our panel of vendors.
• Ensures that communication with our customers is accurate, timely and professional based on company standards.

Requirements:

• Minimum one (1) year in the Mortgage Industry required.
• Ability to effectively communicate in high volume environment with internal customers and AMCs via phone, email and/or a web-based order and tracking system.
• Demonstrates a knowledge of investor and agency appraisal requirements related to conventional, FHA and Jumbo programs.
• Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
• High School diploma or General Education Degree (GED) preferred.

Why work for loanDepot:

• Compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $18.00-$22.00/hr. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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