Job Description

Job Description

Job Description

Summary : Under general supervision of the service manager to perform system design, troubleshooting, programming, and installations. Optimizes, maintains, and repairs 2-way and wireless communications systems including complex radio systems and 911 communications centers for customers.

 

Essential Functions:

• Diagnose, troubleshoot, discuss, and resolve 2-way radio wireless communication equipment questions and problems with customers in a positive and efficient manner in person on customer’s site, by phone, e-mail, and at Day Wireless Systems’ shop location.
• Perform required diagnostic and analytical tests to diagnose and repair 2-way radio wireless communication equipment such as dispatch consoles, paging infrastructure, and trunked radio systems, and mobile installations.
• Analyze and comprehend diagnostic test results and use to repair and program radios and wireless equipment.
• Work with customer to determine deadlines, urgency, timeline, and schedule of completing repairs, maintenance, and programming with customers, vendors, and shop management to ensure resolution of problem meets customer’s needs.
• Provide technical information to assist in the preparation of quotes and bids.
• Perform 2-way radio wireless communications system programming, per industry practices and vendor criteria.
• Performs the installation of 2-way radio and wireless mobile and base communications systems per industry practices and vendor criteria.
• Reports any accidents, maintenance needs, or repairs to management while using any company vehicle. Practices and follows safe driving procedures as described and required in safe driver training.
• Must be available to work Monday thru Friday, 8 a.m. to 5 p.m. To properly support our public safety and first responder customers, technicians will be required to be on call, which includes overtime with little or no notice.
• Must be able to travel, this may be local, daily travel or overnight travel.

 

Education and/or Experience:

 

• Three to five years’ experience in 2-way radio and wireless communication systems theory. Able to use computer and program, troubleshoot, perform diagnostics, and repair complex communication systems.
• Associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience in diagnostics, repair, maintenance, program wireless communication equipment such as 2-way radios, transmitters, receivers, antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

 

 

Licenses, Certifications: An industry license (FCC, FICA or NARTE). A valid driver license and insurability in the state of employment. CET or NABER certification.

Company Description

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.

Day Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship.

Company Description

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.\r\n\r\nFounded in 1969, today we have 30 locations and 400 employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.\r\n\r\nDay Wireless stands by The Americans with Disabilities Act (ADA) which requires us as an employer to provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship.

Job Tags

Local area, Monday to Friday, Night shift,

Similar Jobs