Job Description
Tiny Jewel Box seeks a seasoned Luxury Sales Associate in our watch division. A Tiny Jewel Box associate will create and foster relationships with clientele utilizing product knowledge and a genuine passion for selling. Our associate will possess an entrepreneurial spirit and strong business management ability. The right candidate will be eager to build their business.
Key Responsibilities:
- Being an ambassador for Tiny Jewel Box
- Develop and maintain product knowledge on the various brands within the Tiny Jewel Box 1155 Watch sales area.
- Elevate customer experience by providing a welcoming and professional customer environment while building and nurturing client relationships.
- Ensure exceptional customer service through all communication channels and exceed expectations with accurate product and sales information.
- Build a robust client book and ensure clients are aware of new and upcoming products.
- Develop and maintain a working knowledge of company systems and software required to perform the job function.
- Participate in all CRM related activities and directives.
- Maintain a professional demeanor while interacting with individuals from diverse backgrounds.
- Firm understanding of appropriate and professional verbal and written communication skills. This includes tone of voice.
- Excellent storytelling ability.
- Other duties and responsibilities as assigned by the Assistant Sales Director.
Position Requirements:
- Three years’ minimum experience in watch sales. Experience in Richemont, Gran Seiko, Tudor preferred.
- Being a Team Player
- Adhere to Tiny Jewel Box dress code standards.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Conflict resolution and de-escalation.
- Excellent communication skills. Thinks like a Concierge.
- Must be articulate and outgoing.
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