Job Description
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
This is remote role, however you must be located within 50 miles of Los Angeles CA to be considered.
JOB PURPOSE
Senior Project Managers are a centralized function within the Client Service org, designed to work in partnership with Account, Creative, Design, and Operations. Senior Project Managers play a critical role across highly complex creative and production-related projects for some of our top clients. This role requires organizational excellence, ability to work collaboratively with stakeholders across the entire business and communicate in a professional and effective way.
Senior Project Managers are able to drive forward our operational excellence across cross-functional teams with a particular emphasis on more informed project planning, budgeting and scoping for projects, producing burn reports after the completion of each project, and better aligning our scopes to resource allocation. This role will be working very closely with Operations and Resource Management departments.
Senior Project Managers are able to anticipate the project next steps and map out the right deliverables and process to achieve the end result. Daily work integrates all siloed teams within the bigger picture and applies standardization across interdisciplinary teams. Senior Project Managers tackle all projects with client satisfaction and Project Management team goals in mind, contributing to a happy client and an efficient client services team. Senior Project Managers ensure the team is compliant and within scope of the signed contract. Senior Project Managers are focused and responsible for project output.
Candidates must have experience managing teams and complex, high-volume social work streams for brands and be calm and controlled in high-pressure situations. Candidates must be a great multi-tasker with great written and oral communication skills.
The person in this role needs to be a team player with a solutions-oriented mindset and able to put forward viable solutions to improve DEPT's project management practice.
PROJECT MANAGEMENT
Responsible to developing approaches to projects and project plans as well as directing and evaluating project management processes
Responsible for establishing, maintaining, and executing on timelines
Responsible for partnering with Resource Management and Capacity Planning teams to resource effectively and efficiently to ensure proper resource utilization
Expected to have an understanding of each project's status
Expected to maintain an intimate knowledge of relevant client relationship and health
Expected to able to collaborate on new client onboarding
BUSINESS KNOWLEDGE AND COMPLIANCE
Expected to have an understanding of scope management inclusive of how to track and manage, escalate scope pacing issues
Ability to manage, monitor and reconcile client out-of-pocket funds
Ability to identify inefficiencies with the team to Client Lead
Ability to develop accurate and fair cost estimates for projects
Ability to engage in discussions about budget adjustments
Responsible for ensuring teams are operating effectively and efficiently towards clients goals while ensuring profitability on accounts
TEAM PARTICIPATION & LEADERSHIP
Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement
Responsible for ensuring delivery of work is to the highest possible standard
Ability to lead, line-manage, motivate and inspire a team
Ability to effectively communicate distilled, concise and clear feedback, identifying actionable next steps
Ability to set clear expectations
Ability to draw conclusions and actionable insights from analysis
Ability to make informed decisions quickly in response to client needs and unforeseen challenges
Ability to balance risk and opportunity when proposing solutions
Ability to identify, collaborate and troubleshoot problems with other disciplines as they arise
Ability to manage upwards effectively
Ability to work across multiple projects simultaneously, managing your time in order to give all work the proper care and attention necessary to produce strong and successful work
Familiarity with DEPT's service offerings & department leads
QUALIFICATIONS
Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below.
5+ years experience in the project management field for an agency, specifically for a creative team
Experience managing complex campaigns and retainers (experience in organic and paid social preferred)
Experience with campaign content production
Experience in leading organic social efforts for brands/clients
Experience in leading a high-volume, multi service retainer(s) for brands/clients
Experience in working on creator/influencer-led projects
Ability to solve problems through collecting relevant information for assessment, understand solutions & consequences in order to choose course of action
Excellent project management skills, able to identify and recommend efficient ways of working
Excellent organizational skills and high attention to detail
Excellent written and verbal English communication skills; excellent presentation skills
Advanced problem-solving skills
Excellent time management skills
Ability to react quickly within a fast-paced environment
Ability to remain focused under pressure and work under tight deadlines
Willingness and ability to learn
Ability to keep a cool head and positive attitude
Proficient in Google Suite
Proficient in Asana
Experience in Slack
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave
The anticipated salary range for this position is $107,300 - $115,000. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.
WE SUPPORT YOU BEING YOU:
DEPT®
is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote Dept
Job Tags
Holiday work, Contract work, Remote job, Flexible hours,