ServiceNow Developer (ITSM) Job at Purple Drive, Jersey City, NJ

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  • Purple Drive
  • Jersey City, NJ

Job Description

Role: ServiceNow Developer (ITSM) Locations (Onsite): New Jersey, NJ | Tampa, FL | Tempe, AZ Experience Required:Years Role Description

  • 8-10 years of hands-on experience in ServiceNow platform administration, configuration, development, integration, upgrades, and continuous improvement initiatives.
  • Experience working on multiple ServiceNow platform implementations.
  • Strong understanding of the ServiceNow data model, tables, and relationships.
  • Deep functional and technical expertise in ITSM modules - Incident, Problem, Change, Request, and Knowledge Management.
  • Solid experience in GRC and IT Operations Management (ITOM) is required.
  • Experience integrating xMatters is a plus.
  • Skilled in managing platform availability, performance, and security.
  • Hands-on experience with ServiceNow Orchestration for IT process automation.
• Strong development experience using:
  • ServiceNow APIs
  • Workflows, Flow Designer
  • UI Pages, UI Macros
  • Business Rules, Client Scripts, UI Policies, UI Actions
  • Script Includes, Security Rules
Essential Technical Skills
  • Proficiency in scripting languages: JavaScript, Angular.js, Perl, PowerShell
  • Good understanding of ServiceNow CMDB and ITIL concepts
  • Experience implementing REST API integrations with third-party tools
  • Ability to create custom reports, dashboards, and visualizations
  • Familiarity with Performance Analytics
  • Experience with SQL Server backend development is preferred

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