Job Description

POSITION SUMMARY/OBJECTIVE:

This position is responsible for providing customers with industry and technology insights to develop timely proposals that address customer needs. As a Sales Engineer , you will focus on a specific industry and function to serve as a domain expert in support of Revere Business Developers and Engineers. The Estimator II position requires a good working knowledge of the technologies commonly needed for the customers served.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Maintain knowledge of Revere’s services we provide and communicate services to existing customers on a regular basis.
• Meet stated deadlines for bid submission.
• Maintain up-to-date knowledge of Revere’s pricing structure.
• Maintain up-to-date knowledge of new products and solutions for industry service area.
• Use Revere’s standard estimating tools.
• Observe Revere’s requirements for quotation approval limits.
• Provide clear, comprehensive project bid documentation.
• Provide frequent customer follow-up for outstanding quotations.
• Provide job estimates, change order estimates and quotations that are consistent with Revere’s profit margin standards.
• Tightly coordinate customer activity with the assigned Business Development Manager (BDM) or engineering resources assigned.
• Function as a customer advocate in routing information and in responding to customer needs within the Revere organization.
• Serve as an active member of the customer service team; communicate identified issues, concerns, and problems to other team members in a timely manner.
• Function as a problem solver; seek to identify innovative methods to resolve customer problems.
• Work with other members of the customer service team to assure that all customer issues are addressed and resolved in a timely manner.
• Work with Division Manager to identify delegation needs based on job size and labor availability.
• Perform other job-related duties as assigned.

EXPERIENCE, SKILLS, AND EDUCATIONAL REQUIREMENTS:

• Degreed Electrical Engineer with 2 years’ experience OR 4 years’ experience in the controls field.
• Knowledgeable of controls field and application requirements.
• Knowledgeable of latest industry application methods (software/networking/equipment).
• Basic computer literacy – Microsoft Office, e-mail, estimating programs.
• Ability to interpret job specifications in a detailed and accurate manner - emphasis on obtaining clarification for any unclear areas.
• Skilled in estimating and quoting – both components and man-hour/time requirements.
• Customer service focus – frequent, clear customer communication with emphasis on problem identification, resolution, and follow-up.

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