Remote Chat Agent Job at Better Car People, Boca Raton, FL

UXRheHZGYlUzaDZtT0hUK296UHB0V1ByRnc9PQ==
  • Better Car People
  • Boca Raton, FL

Job Description

Be a Part of Something Amazing

At Better Car People, LLC, we are the leader in Automotive Customer Engagement. Our employees are committed to success with enthusiasm and a passion for sales, customer service, and technology. We keep our employees delighted with perks like remote working, affordable medical and dental insurance, 401k retirement savings plan, paid time off, and continuing education. Why? Because when our employees are happy, our customers are happy.

We have an immediate opening for a  Chat Agent (remote) . This full-time, non-exempt position professionally acknowledges and responds to emails on behalf of Better Car People, LLC’s customers in a timely manner.

Duties:

  • Respond to and engage in conversation with inbound chat/text messages
  • Provide thoughtful and grammatically correct responses.
  • Engage with conversations within 1 minute of receipt
  • Identify and report system errors or anomalies
  • Work a set minimum number of conversations per hour
  • ERA above 10% will include coaching and possible termination
  • Operate within multiple software platforms

Education & Skills Required:

  • Knowledge of automobile industry and makes/models of vehicles
  • Must have access to high-speed internet
  • High school diploma or GED

Work Schedule  (subject to change based on department needs): 

Monday (OFF), Tuesday (OFF), Wednesday (OFF), Thursday (8:00 PM - 6:00 AM) Friday (8:00 PM - 6:00 AM) Saturday  (8:00 PM - 6:00 AM) , and Sunday  (8:00 PM - 6:00 AM) .

Job Tags

Hourly pay, Full time, Immediate start, Remote job, Sunday, Saturday,

Similar Jobs

Identifax Investigative Services

Licensed Private Investigator Job at Identifax Investigative Services

Looking for an experienced 'C' licensed private investigator. Specifically, someone who has experience with obtaining surveillance video pertaining to bodily injury surveillance. Must have camera equipment, ability to upload video online and a reliable surveillance... 

Watercrest Senior Living

AL Resident Caregiver - Part Time Job at Watercrest Senior Living

 ...Our associates answer a calling to serve seniors and their families every day. We believe...  ...Respond to resident emergency calls in a timely manner Ensure compliance with new resident...  ...a passion to work with and around senior citizens Knowledge of customer service... 

JYP USA INC

A&R Manager (Artist and Repertoire) Job at JYP USA INC

 ...forward-thinking A/R Manager to actively engage in shaping the future of the record label/ music business. In this role, you will be responsible for tracking and analyzing industry trends, staying ahead of musical shifts, and contributing to the full lifecycle of song... 

Wolfgang Puck Catering

Executive Chef Job at Wolfgang Puck Catering

 ...Wolfgang Puck Catering is seeking a dynamic and visionary Executive Chef to lead our culinary operations at The Fillmore Philadelphia...  ...Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs... 

Easterseals PORT Health

Direct Support Professional (DSP) Job at Easterseals PORT Health

 ...DIRECT SERVICE PROVIDER (DSP)/CAREGIVER. Easterseals PORT Health (ESPH), a non-profit service provider in North Carolina and Virginia, is looking...  ...as full-time or part-time Caregivers (DSPs). You will support clients with developmental disabilities or mental health...