Online Community Manager - Part-Time, Remote Job at Lensa, Nashua, NH

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  • Lensa
  • Nashua, NH

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Description

Ready to make a difference? Our employees design, integrate, and test the world s next generation communication and electronic warfare systems for the United States DoD and international customers. You will be among the brightest minds, working on the aerospace and defense industry s most difficult problems. Drawing strength from our differences, we re innovating for the future. We put our customers first exemplified by our mission: We Protect Those Who Protect Us. Sound like a team you want to be a part of? Come build your career with us.

BAE Systems is a leading supplier of cutting-edge defense and commercial technologies. Cross-organizational collaboration and knowledge sharing are fundamental to our continued success. We are seeking an experienced Online Community Manager to lead Knowable Community, our internal online collaboration hub and knowledge sharing platform.

The part time Online Community Manager will be responsible for positioning Knowable Community within the company's broader learning and engagement portfolio, driving adoption across the organization, and ensuring the platform serves as a go-to resource for information exchange and collaboration. This role will focus on strategic community growth while maintaining the day-to-day health and engagement of the platform.

Primary Responsibilities

  • Work with group owners and subject matter experts to curate and expand content that supports organizational knowledge sharing and retention goals. Analyze community usage data and member feedback to identify gaps, opportunities, and trends that inform platform strategy.
  • Partner with IT stakeholders and manage the vendor relationship to recommend platform enhancements, UX improvements, and integration opportunities with relevant business systems.
  • Engage directly with community members by responding to questions, onboarding and training new users, and fostering connections between teams and individuals.
  • Monitor community health through performance metrics and adjust engagement strategies to meet organizational objectives.


Ideal Candidate

The successful candidate will have experience managing online communities or collaboration platforms, with a track record of driving user adoption and engagement. They should be comfortable working with diverse stakeholders across an organization, analyzing data to inform decisions, and thinking strategically about how a community platform connects to broader business goals. Technical fluency to evaluate platform capabilities and recommend improvements is important, as is the ability to create or curate content that serves community needs.

Required Education, Experience, & Skills

  • Bachelor's degree and 5-6 years of experience in community management, digital collaboration platforms, knowledge management, or a related field.
  • Experience working across multiple functions or disciplines in a mid-to-large organization.
  • Demonstrated ability to engage diverse stakeholders, build relationships, and drive adoption of digital tools or platforms.
  • Strong written and verbal communication skills, including the ability to facilitate discussions and present to groups.


Preferred Education, Experience, & Skills

  • Experience with Verint Community software or similar online community platforms.
  • Track record of building networks of advocates or champions to support platform adoption.
  • Experience training or mentoring others in community management practices.
  • Familiarity with analyzing community metrics to inform engagement strategies.


Pay Information

Full-Time Salary Range: $99410 - $168997

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Online Community Manager - Part-Time, Remote

118153BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

If you have questions about this posting, please contact support@lensa.com

Job Tags

Full time, Part time, Local area, Remote work,

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