Online Community Manager Job at Nashville Public Radio, San Diego, CA

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  • Nashville Public Radio
  • San Diego, CA

Job Description

The Opportunity As our Online Community Manager, you'll become the heartbeat of our member experience - the face, voice, and co-strategist behind our communities that change lives daily. This isn't just community management; it's about creating moments of transformation while helping build systems that scale impact. A key aspect of this role will be providing specialized AI training to empower our members. You'll help design and deliver cutting-edge AI training programs that give our community practical tools to leverage artificial intelligence in their businesses and personal development journeys. NeuroGym applies scientifically-proven methods and technologies for helping people expand their mental and emotional power to reach their fullest potential. Developing and delivering powerful AI training programs that give members practical, competitive advantages Orchestrating engaging virtual events that inspire action Creating strategies that transform good programs into unforgettable journeys Being the on-camera presence that guides, motivates, and connects our community Demonstrating AI applications that solve real business challenges for our members Translating member feedback into product innovations that drive growth Leading an ambassador team to inspire members to grow through the program You'll Thrive Here If You see relationship-building as both an art and a science Your entrepreneurial mindset turns challenges into opportunities before others see them You bring order to complexity through systems thinking and meticulous organization You're equally comfortable reformatting spreadsheets or presenting to executives You navigate ambiguity with confidence while creating clarity for others You're tech-savvy, AI-fluent, and constantly evolving your digital toolkit You communicate with authenticity and impact, both written and verbally You're energized by fast-paced environments where no two days look the same You have a “teamwork makes the dream work” mindset Core Responsibilities Community Leadership, Coaching & AI Training Be the trusted face and voice of NeuroGym across our private member communities Design and lead AI training sessions that help members apply artificial intelligence to achieve business growth Create step-by-step AI implementation frameworks customized for our community's needs Execute a world-class onboarding experience that sets members up for success Create compelling content (text, image, video, newsletter) in community that drives engagement and results Develop and nurture an ambassador program that empowers member leaders Monitor, analyze, and act on community trends to continually enhance the experience Event Management Partner with our CEO to curate impactful virtual events across three distinct communities Organize Community Hot Seat and Q&A sessions that deliver breakthrough moments Coordinate Expert Live training sessions and Group Mastermind experiences Identify and recruit high-caliber guest speakers to enhance our program offerings Own the complete event lifecycle - from conception to execution to follow-up Strategic Insight Collaborate cross-functionally to align community strategy with company objectives Transform member feedback into actionable insights for program and product development Define and track meaningful KPIs that demonstrate community impact Develop scalable systems and processes that enhance operational efficiency The Essentials AI Expertise: Strong working knowledge of AI tools and applications with the ability to translate technical concepts into practical business applications Experience: 1-3 years managing online programs, communities, or learning environments Technical Prowess: Advanced AI utilization skills and exceptional tech adaptability Organization: Masterful ability to plan, organize, and prioritize multiple initiatives Communication: Exceptional written and verbal skills that inspire action Problem-Solving: Ability to navigate situations with grace and sound judgment Adaptability: Comfort with evolving priorities and occasional weekend/holiday availability Bonus Qualifications Experience with Hubspot, Groundhogg, BuddyBoss, Wordpress. Background in Personal Development, Communications, Marketing, Event Planning, Business Administration, or Education (Adult Learning, Instructional Design, or EdTech) Highly Desirable Degree or certification in AI in Education, Learning Design & Technology, or Prompt Engineering Copywriting and content development experience Location & Schedule: Remote in North America ONLY Full-time position with occasional evenings and weekend commitments 8am Pacific to 5pm Pacific Salary: $65,000-75,000 Benefits: ESOP Plan, Health Insurance, PTO At NeuroGym, we're not just filling a position - we're finding a partner in our mission to transform lives through powerful mindset and business growth programs. If you're ready to be challenged, inspired, and grow exponentially while helping others do the same, we can't wait to meet you. Ready to transform the world with us? Apply today. #J-18808-Ljbffr Nashville Public Radio

Job Tags

Full time, Remote work, Afternoon shift,

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