Job Description

Job Description

Job Description

Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring the smooth functioning of our medical office. This role requires excellent communication and customer service skills.

Duties

• Greet patients and visitors in a professional and friendly manner.
• Manage patient scheduling, including appointments and follow-ups.
• Handle voicemails and email communications.
• Handle incoming calls on a multi-line phone system with excellent phone etiquette.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations in EMR systems.
• Process service charges.
• Collaborate with physician and staff to ensure efficient patient flow and service delivery.

Skills

• Excellent customer service skills with a focus on patient satisfaction.
• Bilingual abilities are a plus to enhance communication with diverse patient populations.
• Understanding of HIPAA regulations regarding patient information confidentiality.
• Previous experience in a medical office or clinic setting is highly desirable.
• Strong computer skills including proficiency in Microsoft Office Suite.
• Ability to handle multiple tasks efficiently while maintaining attention to detail.

Job Type: Full-time

Benefits:

• Opportunities for advancement in both the administration and clinical care. Phlebotomy and medical assistant rotation available. 

Language:

• English (Preferred)
• Spanish (Preferred)

Ability to Commute:

• Miami, FL 33146 (Preferred)

Work Location: In person

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