Medical Receptionist Job at Community Health Program Inc, Pittsfield, MA

Uk5XOXNWalozQitoUG5ENnJERHR2Mjd1RUE9PQ==
  • Community Health Program Inc
  • Pittsfield, MA

Job Description

Job Description

Job Description


ABOUT THE ORGANIZATION

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the provider’s schedules and ensures that patients and providers are notified accordingly. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures

POSITION REQUIREMENTS

Medical Receptionist Essential Duties and Responsibilities:

  • Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received.
  • Provide schedule support to providers.
  • Perform clerical duties as requested.
  • Provide information to patients/outside callers.
  • Record and deliver messages.
  • Answer, screen and route outside calls to the appropriate area or individual.
  • Conduct scheduling/reminder/re -scheduling phone calls to patients.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
  • Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
  • Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance.
  • Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
  • Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Punctual and reliable; ability to maintain schedule commitments.

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School or Equivalent
  • Spanish speaking/bilingual is a plus.
  • Function in a busy office setting.
  • Manage difficult or emotional customer situations.
  • Respond to requests for service and assistance.
  • Support organization’s goals and values.
  • Flexible

Physical Requirements:

  • Click here to view the Administrative ADA requirements

FULL-TIME/PART-TIME Full-Time

POSITION Medical Receptionist

EXEMPT/NON-EXEMPT Non-Exempt

LOCATION MA, Pittsfield, CHP Berkshire Pediatrics

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI8b5cebbd779c-25405-38041369

Job Tags

Part time, Full time, Work at office, Flexible hours,

Similar Jobs

Pinch

PINCH Max Cleaner Job at Pinch

Key Responsibilities: Perform common area and turnover cleaning for multifamily properties. Follow provided cleaning checklists and maintain high-quality standards. Ensure timely completion of all assigned tasks according to the jobs specific requirements. Maintain...

Monster

Junior IT Support - Information Technology Job at Monster

Our client, a nationwide leader in manufactured corrugated products, has an immediate need for an experienced Junior IT Support - Information Technology, to join their winning team in Middletown. Our candidate of choice will be responsible for IT support of desktop users... 

Robert Half

Social Media Manager Job at Robert Half

 ...creative, strategic, and highly organized Social Media Manager to lead and execute content...  ...-specific best practices, influencer marketing, and performance analytics. Youll lead...  ...visibility QUALIFICATIONS: ~35+ years of experience in social media, digital content, or... 

Little Wheel

Freelance Casino Game Quality Tester (Hiring Immediately) Job at Little Wheel

 ...helping us test online casinos. No prior experience is required, and all training is provided...  ...with opportunities for ongoing work for high performers. Role Overview As a Website...  .... ~ Minimum of $25/hour , with higher pay for faster testers. ~$100 bonus upon... 

Aquila | On-Site Health & Fitness Management

Fitness Manager Job at Aquila | On-Site Health & Fitness Management

 ...Job Description Aquila's Fitness Manager oversees fitness center programs, assists members in safe and effective exercise and performs a wide range of technical exercise and administrative duties in health/fitness center. The salary for this position is $27.8...