Job Description

Job Description

About

Founded in 2010,  All About Therapy specializes in occupational and speech therapy services for children from birth to through age 17 with a wide range of diagnoses and abilities. Our Mission is to work with children with developmental delays and special needs to create beneficial outcomes that otherwise might not be possible. Our therapists go to wherever the child is, whether they are at home, school, daycare or various other settings for their services. We place a high emphasis on close collaboration with families, teachers and school administrators to ensure each child reaches their highest potential. We work with each child's pediatrician and community agencies to provide care that is cohesive and an effective continuum of their care.

Position Summary

We are seeking an outgoing, detail-oriented  Medical Insurance Billing Specialist to join our pediatric therapy practice team. The ideal candidate will play a crucial role in managing the insurance billing and revenue cycle of our practice. In addition, the successful candidate will work closely with patient families to ensure continuous and smooth services. If you are excited about kids and healthcare and are looking to develop in your career, this may be the position for you. This position is part of a very close-knit, high-performing team that treats each other like family.

This is a remote opportunity as the Medical Insurance Billing Insurance will be working from their home office, preferably in the Raleigh-Cary-Apex area. Must have a high-speed internet connection, computer and office equipment will be provided.

Key Responsibilities:

• Submit and track insurance claims for speech and occupational therapy services
• Verify insurance benefits and obtain authorizations as needed
• Follow up on unpaid or denied claims and resubmit corrections promptly
• Work directly with insurance companies and families to resolve billing issues
• Maintain accurate patient and insurance records in our billing software
• Provide regular reports on claim status, aging accounts, and reimbursements
• Stay updated on insurance policies, CPT codes, and billing guidelines specific to pediatric therapy
• Support the of onboarding new therapists (i.e. insurance credentialing, etc.)

Qualifications:

• 2+ years of experience in medical billing, preferably in a pediatric or therapy setting
• Knowledge of ICD-10, CPT codes, EOBs, and insurance guidelines
• Familiarity with private insurance, Medicaid, and managed care plans
• Strong attention to detail, organization, and problem-solving skills
• Excellent communication and customer service abilities
• Proficiency in billing software
• High school diploma or equivalent; certification in medical billing a plus

Required Knowledge and Experience

• Must have 1+ years of experience in a Medical office or related healthcare experience
• Must have experience professionally handling phone calls with patients, family members, doctor offices and therapists (or similar)
• Ability to read, write, speak, and comprehend English fluently; bilingual (Spanish) preferred
• Candidate should enjoy juggling a lot of tasks at one time
• Able to prioritize and re-prioritize on an ongoing basis
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Has experience working with cloud based applications and an interest in using technology in your work to be more efficient
• Good communication skills

What We Offer:

• We are a top rated company to work for
• Supportive and family-friendly work environment
• Paid time off
• Health Benefits (medical, dental, vision)
• 401k matching

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