Job Description

Job Description

Job Description

Summary
GAMA-1 Technologies, LLC seeks a detail-oriented and motivated Junior System Administrator to support the administration, maintenance, and monitoring of IT systems and infrastructure in a remote environment. The Junior System Administrator will assist with the installation, configuration, troubleshooting, and documentation of systems under the supervision of senior administrators, ensuring compliance with federal cybersecurity and operational standards. This is an entry-level position designed for individuals beginning their IT careers. The role offers exposure to enterprise IT operations, cybersecurity compliance, and system administration in a mission-driven federal setting.

Supervisory Responsibilities – None

Essential functions/responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist in the setup, configuration, and maintenance of Windows and Linux servers, applications, and related components.
• Support user account creation, permissions, and access management within Active Directory and other directory services.
• Monitor system performance, availability, and capacity using standard tools and dashboards.
• Perform routine updates, patch management, and basic system maintenance tasks in accordance with agency security requirements.
• Help maintain system documentation, configuration records, and asset inventories.
• Provide support for end users, escalating complex issues as needed.
• Assist with backup, recovery, and disaster recovery (DR) procedures under supervision.
• Participate in security scans and compliance checks, ensuring adherence to federal and organizational policies.
• Collaborate with network, security, and cloud teams on technical support and system improvement initiatives.
• Contribute to the development and refinement of standard operating procedures (SOPs).
• Respond and document cloud application issues escalated by Tier 1 resources or captured by cloud monitoring tools.
• Off-Hours Support: Participate in on-call rotation for after-hours or weekend support.
• Continuously monitor cloud activity, usage, performance, cost, and security using cloud monitoring tools and technology.
• Triage, troubleshoot, and resolve application performance issues, escalating as needed to resolve more complex issues.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Information Security and Confidentiality Obligations

• Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 0-2 years of experience in in IT support, help desk operations, or system administration.
• Foundational knowledge of Windows Server, Linux systems, and networking fundamentals.
• Basic understanding of federal IT compliance and security frameworks.
• Strong problem-solving skills and ability to follow technical procedures accurately.
• Excellent communication, documentation, and customer service skills.
• Understanding of networking protocols, LAN networking, and WAN networking.
• Ability to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as organizations’ needs change.
• Able to explain technical concepts and processes to non-IT workers.

Preferred Qualifications

• Internship or academic experience supporting federal or enterprise IT systems.
• Entry-level certifications such as CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Fundamentals (AZ-900), AWS Certified Cloud Practitioner, Linux Essentials or Red Hat Certified System Administrator (RHCSA).
• Experience working with virtualization (VMware, Hyper-V) or cloud environments (AWS, Azure).

Work authorization/security clearance requirements

• Ability to obtain a security clearance.

Work environment

• This work will be completed in a remote environment.

Physical demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organization's and client facilities.

Travel required No

Proficiency Requirement

• The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management.

GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here.

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.

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Job Tags

Internship, Local area, Weekend work,

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