Help Desk Technician Job at FurstStaffing, Rockford, IL

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  • FurstStaffing
  • Rockford, IL

Job Description

Job Description

Job Description

Are you passionate about technology and eager to help others solve their IT issues? Join our dynamic team as a Help Desk Technician!

Help Desk Technician pay starting at $16.80 and increases with experience!

Help Desk Technician Education:

  • High school graduate or equivalent required.
  • Associate’s degree in a computer-related discipline preferred; however, equivalent experience may substitute for education requirements.

Help Desk Technician Experience:

  • Experience with the following: Desktop-level environments
  • Microsoft 10 and higher, Mac OS, and Linux a plus
  • Microsoft Office 365 products

Help Desk Technician required Knowledge of:

  • Multi-function devices
  • Mobile devices
  • Remote access support tools and solutions
  • Anti-virus, anti-spam, and malware solutions
  • Detection and removal of viruses and malware
  • Strong customer service and troubleshooting skills
  • Networked devices
  • Active Directory
  • VOIP systems

Help Desk Technician work schedule- During training 8am-4:30pm M-Friday. Once trained hours may fluctuate to assist with covering the clinic late nights and Saturdays. These hours may range up until 8pm (or later if needed) during the week and until noon on the weekends.

If you are interested in this great chance to advance your career then apply directly to this job posting. Contact Caitlyn or Courtney with questions 815-229-7810.

Job Tags

Remote job, Night shift, Weekend work, Saturday,

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