Healthcare Appointment Scheduler – Call Center
Lewisville, TX (75057) | Onsite
REQUIRED QUALIFICATIONS
• 1–3 years in healthcare scheduling, billing, or call center service
• Typing speed of 40+ WPM
• Bilingual capabilities preferred
PREFERRED SKILLS
• Experience with multi-site appointment coordination
• Understanding of medical terminology
• Knowledge of insurance authorization or verification processes
COMPENSATION & SCHEDULE
ROLE IMPACT
KEY RESPONSIBILITIES
• Schedule and confirm diagnostic imaging appointments via digital platforms
• Input patient demographics, insurance, and billing details with accuracy
• Deliver clear instructions to patients and provider offices
• Manage high call volumes while navigating multiple systems
• Coordinate with referring offices to obtain documentation and resolve escalations
CORE TOOLS & SYSTEMS
• Digital scheduling applications
• Multi-screen data entry systems
• Call management and phone queue software
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