Job Description

Job title: Fraud Analyst

Location Chamblee, GA 3034

Duration- 12 + Months

Type: Contract

Qualifications

AML - Anti-Money Laundering Experience:

MS Office Word and Excel Experience

Minimum High School Diploma or equivalent

High school or equivalent (Required)

Microsoft Excel: 1 year (Required)

banking/finance/accounting industry: 1 year (Required)

Chamblee, GA 30341: Relocate before starting work (Required)

Responsibilities

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs in the banking fraud analysis and anti money laundering division

As a Fraud Analyst, you will play a crucial role in preventing and detecting fraudulent activities within our organization

This position requires a strong background in financial analysis, fraud prevention, and detection techniques

Support process by managing transactions as per required quality standards

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries regarding fraud and anti money laundering

Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts

Conduct thorough investigations into potential fraudulent activities, including analyzing financial data, transaction records, and other relevant information

Identify patterns and trends that may indicate fraudulent behavior

Collaborate with internal teams to develop and implement effective fraud prevention strategies

Stay up-to-date with industry best practices and emerging trends in fraud prevention and detection

Ability to navigate multiple computer screens with multiple systems/windows

Investigate transaction/user accounts for any policy violations

Utilize multiple systems/windows to gather data

Update incident status, accurately notate accounts/transactions

Route escalations to defined points of contact

Refunding credit cards and other payment instrument

Cancel suspected fraud orders and flag known criminal devices to prevent use

Job Tags

Permanent employment, Contract work, Relocation,

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