Job Description

locations

Alexandria, LA

time type

Part time

posted on

Posted 30+ Days Ago

job requisition id

R10019159

Event Staff are responsible for providing excellent guest service for Rapides Parish Coliseum events. The applicant should be a self-starter who is able to operate under minimal supervision to a


ct as a ticket scanner, bag checker, crowd manager, or in any other related area when assigned.

• Greet guests with a smile as they enter the Rapides Parish Coliseum,
  
  
• Scan tickets and ensure all guests have a proper ticket/credential.
  
  
• Provide guests with friendly and accurate directions.
  
  
• Check tickets for guests attempting to access their section and assist them in locating their seat.
  
  
• Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator.
  
  
• Responsible for maintaining a fun, friendly, and safe environment in assigned sections.
  
  
• Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.
  
  
• Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.
  
  
• Follow all operating policies and procedures at all times.
  
  
• Perform searches of bags to eliminate restricted and unauthorized items.
  
  

• Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.
  
  
• Assist guests with answering any event or facility related questions.
  
  
• Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.
  
  
• Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups.
  
  
• Act as a parking attendant, watching over lot to ensure security.
  
  
• Assist guests with answering any event or facility related questions.
  
  

• Forward complaints to supervisor or Event Coordinator as applicable.
  
  
  
  
• Keep aisles, concourses, and stairs clear of guests while event is in progress.
  
  
  
  

• Report suspicious activities and persons
  
  
• Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.
  
  
• At least 18 years of age.
  
  
• Must have the ability to read, write and understand English in a working environment.
  
  
• Friendly, outgoing personality.
  
  
• Ability to take direction well and work well with others.
  
  
• Must maintain a neat, well-groomed appearance that conveys professionalism at all times.
  
  
• Other duties as assigned.

Job Tags

Shift work, Night shift,

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