Event Manager Job at John Fraser Restaurants - Winthrop Center, Boston, MA

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  • John Fraser Restaurants - Winthrop Center
  • Boston, MA

Job Description

JF Restaurants by Michelin-Starred and Award-winning Chef John Fraser is hiring for an experienced  Event Manager  with a genuine sense of warmth and hospitality to join the team at the Boston Winthrop Center!

 
KEY RESPONSIBILITIES
The Event Manager is responsible for assuring the success of all events, while maintaining a profitable operation, high quality products and service levels. This person is expected to share ideas to promote business; reduce employee turnover; maintain revenue and meet budgeted productivity while keeping quality consistently high. This also includes working and communicating closely with all partners and ensuring a successful and effective event resulting in a positive guest experience.

REQUIREMENTS :  

  • Produce & execute flawless events to ensure the opportunity is generated for repeat business.
  • Manage all event operations including vendor logistics and internal key stakeholder coordination.
  • Works with direct reports to review scheduled events and troubleshoot all challenges/conflicts ahead of each event.
  • The Event Manager will serve as the face of the brand while on the floor and will need to answer all guests’ questions eloquently while managing the service.
  • Manage a variety of event tasks to include event design/theme, timelines, event production, menu requests, implements logistics, vendor scheduling, dock utilization, décor company support and provides approvals on purchase orders, Special Event Orders, logo usage, event spend, etc.
  • Supervises Venue Management and Event Staff to ensure proper execution of event with a high level of guest satisfaction
  • Attend site visits, pre-planning meetings, and appropriate venue meetings as necessary to support the guest event experience.
  • Stay current in design trends, entertainment, production, vendor products, and new industry technologies
  • Provide an event summary to the full Sales, Planning & Operations Team at the close of each event.
  • Maintain the cleanliness of each event space before & after each event.
  • Review staffing levels to ensure that guest service and operational needs are met.
  • Generate final event checks, keep track of balances due, payroll discrepancies on account immediately following the end of each event.
  • Review menu/service with managers and Event chef.

QUALIFICATIONS:

  • Minimum 3 years of experience in high volume event operations in a similar hotel setting, catering environment and/or high-volume restaurant.
  • Strong project management skills, analytical ability, creative and strategic thinking.
  • Previous experience managing FOH/BOH Staff.
  • Must have the ability to connect with customers, manage multiple events & clients at a given time, be detailed oriented, understand and have a working knowledge of event management systems.
  • Must be familiar with standard event set-ups, table configurations & basic AV.
  • Ability to successfully perform in high stress, fast-paced environment.
  • Must always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow colleagues.
  • Ensure safety, sanitation, and cleanliness of service areas.
  • Strong knowledge of service standards, and different service types (French, etc.).
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
If you thrive on leading dynamic teams and creating unforgettable guest experiences, we’d love to hear from you. Join us and make your mark in luxury hospitality.

To learn more about our company, please visit:

Proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.  

Job Tags

Full time, Immediate start,

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