Data Center Analyst - IT Operations Job at Gravity IT Resourcing, Reynoldsburg, OH

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  • Gravity IT Resourcing
  • Reynoldsburg, OH

Job Description

Data Center Analyst - IT Operations

Objective: Data Center Infrastructure and Maintenance.

Initiatives: 

  • Become proficient with data center operations ( all campuses and sites ), including room layouts, MDF’s/IDF’s, UPS & Non-UPS power, ability to identify all breakers on each substation, batteries, AC units and generators, fire and pre-action systems, VESDA advanced smoke detection system, Site Scan/Alber, and vendor Interactions.
  • Pro-active walkthroughs, including routine physical inspection of rooms and generators, with walkthroughs of DC4, DC5, and DC6
  • Accountable for daily datacenter health checks
  • Learn how to proper handling of infrastructure issues as they arise, in coordination with infrastructure teams and vendors as appropriate

 

Success Criteria:

  • Completion of a walk thru of infrastructure rooms showing knowledge and proficiency.
  • Datacenter maintenance and issue resolution activities are handled quickly, efficiently, and proactively where possible, avoiding self-inflicted issues due to failure to maintain/react.

Objective: Performance Daily Batch Schedule

Initiatives:

  • Maintain Daily Batch Scheduling
  • Be able to use control-M to maintain and complete the daily and nightly batch stream.
  • Coordinate exceptions and critical activities outside of normal processes.
  • Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.

Objective: Management of Monitoring, Physical Security and Data Center Policies  

Initiatives: 

  • Maintain datacenter physical security and policies.
  • Coordinate the execution of the Rapid Response process
  • Coordinate exceptions and critical activities outside of normal processes.
  • Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.

Success Criteria:

  • Zero datacenter physical security or policy breaches.
  • Help with the execution of RR calls, documentation of RR information.
  • Provide holistic status of operational performance at any time doing their shift.
  • Demonstrate knowledge and understanding of all available monitoring.
  • Successful knowledge and reporting of all Sev-1 events and Disruption and Recap report activities for leadership.

Objective: Communication   

Initiatives: 

  • Improve accuracy and quality of information provided on the 8:30 call.

Success Criteria:

  • Participate in the Daily Briefing call and post-call discussions.
  • Demonstrate understanding of the issues discussed on the Daily Briefing call by being able to provide the impact to the business, stores, etc.
  • Clearly and accurately document information for the Daily Briefing call before the start of the next shift.

Communication

  • Email
  • Daily Briefing Conference Call execution & process
  • TEAMS
  • SharePoint

Job Tags

Contract work, Shift work, Night shift,

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