Customer Service Universal Specialist - Online Operations Job at Central Pacific Bank, Honolulu, HI

UmQ2OHZGdlgwUmlyUG4vOG9qYnRzR1R2Rnc9PQ==
  • Central Pacific Bank
  • Honolulu, HI

Job Description

Customer Service Universal Specialist - Online Operations Join to apply for the Customer Service Universal Specialist - Online Operations role at Central Pacific Bank . This role involves providing high-level customer service, including working in-branch as a teller and over the phone in the call center. You will be the face and voice of the bank, helping customers meet their financial goals through product and service offerings tailored to their needs. The position supports chat and online new accounts, reviews new deposit accounts, adheres to regulatory requirements, responds to inquiries via calls, chats, and emails, and builds customer relationships. You will also identify potential fraud, assist with digital banking services, perform outbound calls, manage multiple chats, and support various bank initiatives. Additionally, you will serve as a backup for the call center and assist with internal inquiries and escalations. Minimum Qualifications: High School Diploma or GED 2+ years in branch operations or related area 2+ years in customer service, with 1-2 years in sales 1+ years in digital banking platforms (online/mobile banking, Zelle, etc.) Physical Requirements & Working Conditions: Light physical work, lifting up to 20 pounds Proficiency with office equipment and applications Clear verbal and written communication skills Ability to read bank documents and work in an office setting Position is entry level, full-time, in the banking industry, with a salary range of $20.00 to $24.00 per year. The job is currently active and accepting applications. #J-18808-Ljbffr Central Pacific Bank

Job Tags

Full time, Work at office,

Similar Jobs

Shannon Health

Home Based Physical Therapist Job at Shannon Health

 ...Job Summary The OP Home-Based Physical Therapist is responsible for providing a full range of physical therapy services including assessment...  ...manages appointment scheduling including efficient travel routes between patients homes. Maintains reliable transportation... 

Quantix

CDL-A Fleet Owner Drivers Job at Quantix

Quantix is Currently Hiring Fleet Owner DriversAverage $1,500+ per WeekHOME DAILYCDL-A Fleet Owner Truck Driver Advantages Include:~Average $1,500+ per week~Home daily~Full-time consistent work~Immediate hiring~Paid orientation~Medical insurance available... 

Focus Staff

Travel Respiratory Therapist (RRT) - Level I Trauma & Vascular Access - $2,516per week Job at Focus Staff

 ...Focus Staff is seeking a travel Respiratory Therapist for a travel job in Tucson, Arizona. Job Description & Requirements ~ Specialty: Respiratory Therapist ~ Discipline: Allied Health Professional ~ Start Date: 11/10/2025~ Duration: 13 weeks ~40 hours per... 

Erie Family Health Centers

Pediatrician Job at Erie Family Health Centers

 ...Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Pediatric team! The pediatrician provides comprehensive primary health care to health center patients in the prevention, diagnosis, and treatment of disease.... 

Acme Distribution

Diesel Mechanic! Great pay and BONUS! Job at Acme Distribution

Great Team! $5,000 Hiring Bonus! Join our team as a Diesel Mechanic and enjoy great pay and benefits while working in a dynamic and supportive environment. Our company is dedicated to providing top-notch service to our customers, and we are looking for a skilled professional...