Job Description

Customer Service Representative – J&L Auto Body | Keene, NH

Be the Friendly Face & Voice of an Industry Leader!

Do you have a passion for helping people and delivering exceptional customer service? Are you looking for a professional, welcoming work environment where your skills and personality will truly shine? J&L Auto Body in Keene, NH , is looking for a Customer Service Representative to be the heartbeat of our front office. This is more than just a job—it’s an opportunity to build a career with a respected name in auto body repair, in a company that truly values its employees.

Why You’ll Love This Role

•   No weekends! Enjoy your time off with friends, family, and everything beautiful Keene has to offer.
•   Work in a clean, professional environment. We take pride in our space—no greasy floors, just a well-organized, customer-friendly shop.
•   Be part of a team that has your back. We work hard, support each other, and celebrate wins together.
•   Relocation assistance available. Thinking of moving to Keene? We’ll help make your transition stress-free!

Your Impact:

• Be the voice & face of J&L Auto Body. Greet customers in person and on the phone, answer questions, schedule appointments, and keep clients updated on their repairs.
•   Keep everything running smoothly. Assist estimators and managers with scheduling, coordinating repair jobs, and ensuring follow-ups are handled efficiently.
•   Deliver 5-star service. Check in with customers post-repair to make sure they’re thrilled with their vehicle and address any questions with care.

What We’re Looking For:

• Excellent communication skills. You know how to connect with people and make them feel at ease.
•   Multi-tasking master. Juggling calls, appointments, and follow-ups? No problem!
•   Customer-first mindset. Every customer interaction matters—you’re here to make a difference.
•   No automotive experience needed! We’ll teach you everything you need to know. Bring your enthusiasm, and we’ll handle the rest.

Join Us!
This isn’t just another 9-to-5—it’s your chance to be part of something bigger in a town that offers an amazing quality of life. Apply today and experience a career where you’re valued, supported, and set up for success!

J&L Auto Body – Where Careers Take Off & Customers Drive Happy.  

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