Customer Service Department Manager
Pay from $80,000 to $90,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Train Team Leads to provide top-notch customer service and build a positive team environment.
Manage the daily activities of various Customer Service departments.
Partner with other Managers and with Team Leads to enhance team performance.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-AS6
#LI-IL001
(#IN-KNMANC)
...Responsibilities Key Responsibilities: Collaborate with senior quants, developers and traders to design, develop, and maintain Python-based quantitative models and tools Implement and optimize algorithms for trading strategies and risk management Develop and...
...Administrator, the Specialty Courts Male Substance Use Screener (Drug Tester) provides urine collection services to participants... ...inclusive. Other duties may be required and assigned. # Drive to testing locations around Van Buren County and administer observed urine...
...Interior Designer | Atlanta, GA Are you ready to embark on an exciting journey in the world of luxury interior design? We... ...clients creative force, you'll have the opportunity to work on breathtaking homes ranging from 7,500 to 10,000 sq ft, nestled in picturesque...
Full service electrical contractor looking for Journeyman or equivalent electricians that can do start-to-finish Commercial project work in the Steubenville OH area. Must be highly skilled and motivated, focusing on quality and customer satisfaction. All the top bananas...
...Job Description Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical... ...Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part...