On-site CRM & AI Systems Specialist Naperville, IL $70,000 – 90,000/year Job Overview: We’re looking for an intellectually curious professional with a passion for managing CRM systems, exploring AI technologies, and experimenting with new tools to help the team on-site in our Naperville, IL office. You’ll play a key role in optimizing our tech stack and connecting systems to streamline marketing, sales, and customer engagement. Key Responsibilities: * AI Tool Research & Implementation: Lead the research, selection, and integration of AI technologies to enhance marketing and sales processes, including lead generation, pipeline management, and customer experience. * CRM Optimization: Manage and optimize our CRM systems, primarily Salesforce, leveraging AI-driven solutions to streamline sales workflows and improve customer engagement. * Systems Integration: Ensure seamless integration of AI tools, CRM systems, and other technologies within the tech stack, facilitating efficient data flow and enhancing overall system performance. * AI Experimentation & Testing: Conduct experiments to test the latest AI tools and technologies, analyzing results to drive continuous improvement in sales and marketing operations. * Collaboration with Tech Teams: Work closely with cross-functional teams (sales, marketing, and IT) to identify opportunities for AI-driven improvements and implement innovative technical solutions. * Stay on the Cutting Edge: Keep abreast of the latest AI trends and technologies, bringing new, high-impact solutions to the organization to continuously advance our tech capabilities. What Sets This Role Apart: * Innovation Freedom: MedPro Disposal offers a development budget to explore and experiment with the latest AI technologies. This role provides a unique opportunity to drive AI initiatives that shape the company’s marketing and sales operations, offering a hands-on approach to testing and scaling innovative solutions. * Impactful Technology Integration: You will have the autonomy to lead the integration of cutting-edge AI tools and platforms, influencing how the organization adopts new technologies to stay ahead in a competitive market. Qualifications: * Experience with AI Technologies: Proven expertise in researching, testing, and implementing AI tools in marketing, sales, and customer experience. * CRM Systems Management: Hands-on experience managing Salesforce or similar CRM platforms, with a focus on automating workflows and integrating AI-powered features. * Tech/Marketing Background: Experience in a technical role that involves the integration of systems, including a deep understanding of AI applications in business operations. * Coding Skills: Familiarity with coding or development (e.g., API integrations, scripting). * Strong Analytical Skills: Ability to analyze data from AI experiments and integrations, using metrics and performance results to guide decision-making. * Proven Problem-Solver: Demonstrated ability to identify challenges within marketing and sales processes and deliver technical solutions using AI. Why Join Us? You’ll be part of a forward-thinking team that values innovation and experimentation. At MedPro Disposal, we empower you to explore new tech, bring fresh ideas, and have a direct impact on the company’s growth. If you’re passionate about tech, excited by AI, and ready to shape the future of healthcare services, we want you on board! About Us: MedPro Disposal is a fast-growing healthcare services company providing medical waste disposal, compliance training, and document destruction. We’re leading innovation in healthcare services, and we need a tech-savvy professional to help drive our growth through cutting-edge CRM and AI solutions.
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