Job Description

Incumbent monitors and supervises offenders on a day-to-day basis in the Work Release, Home Detention, and Day Reporting programs.

DUTIES:

• Assists in the security of detention area, conducts random screens, including utilizing breathalyzers, searches of offenders seizing weapons and/or contraband, and taking appropriate action, such as arrest, reading rights, and transporting.
• Update records of warrants served on Work Release and Home Detention offenders.
• Investigate citizen’s complaints relative to Community Corrections Programs.
• Investigate allegations against offenders
• Maintain communications equipment, monitor closed-circuit television system, receive security or fire alarms and responds appropriately, and answer business and/or emergency telephone from the public, maintaining a daily log of calls.
• Type forms, statements, letters, status reports from rough drafts, as well as entering data on the computer.
• Performs intake procedures of offenders and monitors offender’s releases/return times according to proper legal and Community Corrections policies/guidelines.
• Responds to offender’s grievances following established chain of command procedures.
• Completes written reports as required.
• Comfort emotionally upset persons; referring them to various social service agencies.
• Performs related duties as assigned.

Qualifications:

• Working knowledge of procedures to be followed in the event of a fire, medical emergency, fight, escape, hostage situations, or natural disasters, to include knowledge of facility SOP on Responding to emergencies; Physical and Mental ability to respond to emergencies
• Knowledge of the location of all areas of the facility and the ability to respond to specified areas without undue delay.
• Knowledge of the specific inmate disciplinary procedures for controlling unacceptable inmate behavior as outlined in the inmate handbook and treats all inmates in a fair and objective way in accordance with Standard Operating Procedures.
• Knowledge of inmate attitudes, behaviors, motives and needs; Ability to quickly recognize the indicators of emotional disorders and apply this knowledge in the daily performance of his/her duties.
• Accurate documentation of incidents or information using proper forms, spelling, grammar, sentence structure, and punctuation, written neatly and legibly; Documentation completed in a timely manner and presented in an appropriate sequence of events including informal conduct reports and incident reports.
• Demonstrates good interpersonal communications techniques; Gives clear instructions, relay information, and express ideas in a concise manner in person, on the radio and telephone while maintaining facility security and safety; Demonstrates the ability to use Radio Equipment, Computers, PA systems, denying access to computers by inmates.
• Demonstrates skills in conducting Pat Searches, Frisk Searches, Strip Searches, and various area searches to include full facility shakedowns with knowledge of when each type of search is required and allowed.
• Demonstrates skills in determining the appropriate use of force for the given situation; Demonstrates the proper application and/or removal of various types of restraints; Willingness to assist in subduing combative inmates; Demonstrates the ability to protect oneself when necessary.
• Displays the knowledge and ability to recognize and use good officer safety practices;
• Able to gain and maintain control and discipline over inmates and the public without causing unnecessary tension; This is achieved by effective use of good interpersonal communications skills, common sense, good judgment, and officer presence; Understands the principles of good communications.
• Demonstrates the ability to understand and correctly carry out instructions; Demonstrates a willingness to follow lawful orders without question; Exhibits the ability to recall details; Utilizes previous instruction to function with minimal supervision.
• Interacts confidently with others and able to maintain self-control of their emotions and detrimental behaviors when confronted with verbal harassment, threats of physical violence or other stressful situations.
• Able to take appropriate action based on knowledge of General Orders, Department of Correction Standards, Officer Handbook, Inmate Handbook, and Standard Operating Procedures; Uses good judgment and makes decisions in situations where there are no standard procedures.
• Ensures uniform clothing is clean and fits properly; Maintains completeness of uniform and equipment; Personal appearance and grooming within department policy.
• Accepts constructive criticism and uses feedback to further the learning process and improve job performance.
• Effectively interacts with fellow officers, supervisors, subordinates, case managers, and other team relationships; Behaviors demonstrate a willingness to obey authority and cooperate.
• Able to serve inmate meals and ensure that all inmates are feed in a timely manner; All inmates are accounted for and are properly detained.
• Properly release an inmate from the Work Release Facility including the ability to determine the type of releases being processed, use of the computer-based book process; The ability to conduct a Warrants Check prior to release with dispatch and the local warrants computer program.
• Operates the control room without supervision; Operates the control computer system and case management system without supervision; Monitor participant movements, behaviors and act when intervention is necessary; Understand what to do in emergency procedures and how to respond to inmate needs.

I. JOB REQUIREMENTS AND DIFFICULTY OF WORK:

• High School Diploma or GED or equivalent experience.
• Completion of Johnson County Sheriff Department Reserve Academy and Indiana Law Enforcement Academy Jail School.
• Ability to meet all Departmental hiring and retention requirements, including not posing a direct threat to the health and safety of other individuals in the workplace.
• Working knowledge of and ability to use and properly maintain all assigned uniforms and/or Department equipment and weapons, including a computer, calculator, teargas/mace, baton/nightstick, camera (video/35mm), handgun, and handcuffs.
• Ability to maintain strict confidentiality of department information and records.
• Possession of Valid Driver’s License and demonstrate a safe driving record.

II. RESPONSIBILITIES:

• The incumbent has moderate flexibility on the job. Assignments are guided by definite objectives using a variety of methods and procedures, such as planning and arranging their own work. Incumbent refers to supervisor for unusual matters, such as policy interpretations or questions regarding decisions pertaining to offenders.
• Incumbent must exercise judgment when offenders are required to work overtime or otherwise deviate from their programs or schedules through no fault of their own.
• Errors in the incumbent’s work errors are primarily detected and/or prevented by prior instructions from supervisor and legally defined procedures and may result in embarrassment to the employer and endangerment to self/others.

III. PERSONAL WORK RELATIONSHIPS:

• The incumbent maintains frequent contact with the Courts, Adult and Juvenile Probation departments, Sheriff Department, and other law enforcement agencies as required.
• Incumbent reports directly to the Operations Manager.

V. PHYSICAL EFFORT AND WORK ENVIRONMENT:

The incumbent performs the majority of duties in a correctional center and is exposed to normal hazards associated with law enforcement, such as restraining potentially dangerous, violent, and abusive offenders, constant walking, and dealing with outside elements when transporting offenders. The incumbent serves on 24-hour call to respond to situations involving offenders.

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