Job Description

Corporate Credit Card Administrator

Pay Rate: $26-30 per hour

Dalton, GA - Hybrid

3-6 month assignment potential to extend or convert

contract through Randstad to start

The Corporate Credit Card Administrator position is responsible for the management of the Shaw Industries Corporate Credit Card program (PCard, T&E, Virtual, and Meeting Card), reporting directly to the Global Travel Manager . This position will administer, audit, analyze and report on credit card activities. This position ensures cardholders and approvers are upholding their responsibilities, in accordance with company policy and IRS requirements , communicates issues of concern, escalates incidents of fraud, and proposes changes in process that will maximize efficiencies and mitigate risks. This position will also support overall T&E initiatives and work closely with Travel and Expense providers.

The corporate card administrator role requires excellent communication skills and a strong customer service background. The incumbent will routinely help corporate card users system-wide with questions/issues that may arise relevant to their corporate card as well as Travel and Expense related inquiries.

Responsibilities:

· Administer the Corporate Card Program enforcing local policy, procedures, and guidance

· Provide exceptional front-line customer service to all individuals interacting with the credit card program on a daily basis.

· Manage credit card applications, renewals, modifications, cancellations, coordinate card replacements, records retention, distribution lists, and compliance issues.

· Monitor Card usage and disclose potential prohibited or improper use and address suspected policy violations with appropriate parties.

· Work with financial institution to develop, refine, and implement policies and procedures as related to the card programs.

· Provide initial and ongoing cardholder training and lead refresher training sessions.

· Manage cardholder accounts through the card provider and ensure account profiles properly reflect accurate cardholder information and limits.

· Provide daily support to cardholders and approvers by assisting with questions and problems related to corporate card transactions, credit limit increases, policy interpretation, etc.

· Execute and perform detailed audit reviews of all corporate credit card usage including personal usage, sign off delinquency, and inactive cards etc.

· Partner with Procurement, Global Sourcing, Accounts Payable, Expense Direct, Treasury, Internal Audit and HR on account reconciliation, policy compliance, and violations.

· Manage and monitor for unreconciled and/or unapproved expense reports and Corporate Card transactions

· Support month-end A/P close process relative to accurate accruals

· Monitor Risk Management SAFE list for approved contractor payments.

· Lead innovation of the corporate card process by providing ideas, solutions, and tools to increase the effectiveness, efficiency, and continuous improvement.

· Supports T&E program in ensuring associate compliance with T&E policy and provides OBT end-user support.

· Perform other duties and responsibilities as assigned such as special projects and other administrative tasks.

Requirements:

· Bachelor’s Degree or relevant experience in Accounting or Business preferred

· 3+ years experience with card management systems

· Proficiency in Microsoft Office including Word, excel and PowerPoint

· Working knowledge of Procurement/Accounting along with a general knowledge of Credit Card procedures

· Excellent knowledge of Excel and other Microsoft Office programs

· Ability to organize work to meet deadlines

· Ability to work with T&E and Procurement software – Concur, Navan, Banking Platforms, PeopleSoft Financials

· Strong interpersonal skills and communication skills (verbal and written).

· Ability to analyze and solve problems

· Ability to handle high volume of activity with high degree of accuracy

· Strong data entry skills.

· Ability to develop and present training both in-person and online

· Ability to work with limited supervision; self-motivated.

Competencies:

· Deliver Compelling Communication

· Demonstrate Good Judgement

· Build Trusting Relationships

· Adapt and Change

· Initiate Action

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