Job Description

AVP Customer Relationship Manager

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Responsibilities

Business Development & Customer Relationship

• Maintain regular contact with customers and look for opportunities to deliver added value to existing customer relationships.
• Manage, develop and execute marketing plans and strategies to maximize customer base promoting the designated loan products and services.
• Take the lead of subordinates to conduct market research and identify new business opportunities to expand network of customer and business partner relationships.
• Manage the servicing of the existing loan portfolio, including handling customer inquiries and overseeing payments.
• Check the effectiveness of new business opportunities and marketing plans.
• Take the lead of subordinates to conduct research and make recommendation to the management of the syndication loans, club deals and participation loans.
• Solicit and explore potential business opportunities with targeted client base.
• Structure, supervise and negotiate the term sheet and/or commitment letter with Legal and Compliance teams.
• Work closely with relevant departments in the New York Branch for ongoing loan administration and loan closing procedures.
• Check and sign off the subordinates' assessment of customer relationships and determine appropriate action if necessary.

Credit Risk Analysis

• Conduct due diligence for prospective deals that includes detailed credit analyses, financial and industry analyses, and risk assessments.
• Evaluate credit worthiness of customers and report any unusual activities to supervisor.
• Manage and monitor the subordinates' timely preparation of documentation, acquire executed documentation from customer and review for accuracy.
• Verify that the appropriate pricing, loan terms and profitability requirements are achieved.

Portfolio & Post-Lending Management

• Manage and monitor assigned loan portfolio for outstanding loan exceptions and unusual activities. Escalate as necessary.
• Review signed documents to assure loan package is complete with proper signatures obtained.
• Follow-up and clear any and all outstanding loan exceptions related to assigned portfolio.
• Monitor activities related to loans within the portfolio and escalate if necessary.
• Take the lead of the subordinates to perform post-lending monitoring of accounts.
• Ensure the processing and closing of loans in a prompt, accurate and efficient manner.
• Assist with administrative duties such as account setup, internal reports, drawdown management, post lending monitoring as needed.
• Monitor matured/maturing loans/credit lines and coordinate appropriate renewal.

Risk & Compliance Management

• Ensure all departmental and loan activities are in compliance with all applicable federal laws, and regulations such as Anti-Money Laundering (AML), Bank Secrecy Act (BSA), KYC and others. Report any unusual activities to QCU team.
• Understand and comply with bank policies, procedures and regulatory requirements.
• Keep abreast of industry trends and understand regulatory requirements.
• Assist with audits in providing requested supporting documentations in a timely manner.

Qualifications

• Bachelor's degree with major in business, financial, accounting or economics is required. A master degree preferred.
• At least 5 years of work experience in corporate lending and customer relationship management for AVP level; at least 1 year of work experience is required for Associate level.
• Corporate analysis skills required, including Proficiency in spreadsheet analysis, ratio calculation and analysis, cash flow projection & analysis, sensitivity test and scenario analysis.
• Able to engage with marketing and client relationship management.
• Accounting knowledge, corporate finance, credit analysis.

Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.

USD $42,000.00 - USD $150,000.00 /Yr.

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