Job Description

About the Role:

As an Account Manager for Brazil you'll be running the full sales cycle with a focus on discovering new business opportunities within existing accounts . You'll be partnering with our Corporate Sales Engineers, Channel Account Managers, and Sales Development teams.

What Y ou’ll Do:

• Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.)

• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.

• Achieve a quota of new sales growth within customer base.

• Be a customer advocate, driving relationships with key customers and creating new champions.

• I dentify whitespace in accounts and create value - based presentations to promote upgrades
  and cross - sells.

• Consult with our existing cust omers to recommend additional solutions from the
  CrowdStrike portfolio to increase ingestion.

• Devise and execute account strategies and plans to maximize account growth.

• Provide high touch customer service, including escalation and coordinati on of support issues
  as needed.

• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

What You'll Need:

• Fluent in Portuguese in written and verbal communication

• 2+ years of full sales cycle experience, generating net new business for a Saas, Cloud, and/or Security solution.

• Experience with a consultative sales process with proven ability to sell a complex multi-product architecture to mid/enterprise organizations.

• Fearlessness to sell into C-level Executives and/or Evaluator-level Engineers

• Ability to execute a go-to-market strategy and prospect into accounts using lead generation tools, SFDC, research, cold calling, and more.

• Previous experience strategizing with Channel Partners which may include but not limited to Resellers and Managed Service Providers.

• Track record of exceeding expectations in an individually focused, quota carrying role.

• Technical aptitude and ability to learn new business and technical concepts quickly.

• Competitive nature, but also a collaborative team player.

• Strong presentation skills, both in person and via virtual channels.

• A go-getter that sets his/her sights above and beyond to blow out his/her established targets and quotas.

• Persistent – Doesn’t stop at “no”. Believes they can overcome.

• Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.

• Charismatic - knows how to use it.

• Sharp/Quick Witted - thinks on his/her feet. Flexibility to handle a curveball.

• Creative – Can think outside the box (when appropriate).

• Motivated - to learn, to succeed, to win, to grow.

• Aptitude - Able to learn and implement new concepts quickly.

• Confidence with absence of Ego.

• Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.

• Self-aware – Has a solid understanding of their strengths and weaknesses and what they need to work on. 

• Fluent in Spanish is a plus.

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