Job Description

Job Description

Job Description

Job purpose

Under the direction of the Chef, the cook is responsible for preparing food in accordance with established policy and procedures on an assigned shift.

Duties and responsibilities

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Responsible for knowing menu items and recipes.
• Prepare, season, and garnish all food in assigned area in accordance with established procedures.
• Follow chef’s instructions with related to updated food preparation methods.
• Maintain a work environment that is safe, professional, friendly, and conducive to a high level of productivity and performance.
• Amicably resolve challenges or problems in a fast-paced environment.
• Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and fellow employees.
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to obtain a gaming license.
• Minimum of one (1) year experience as a prep cook, line cook, or specialty cook in a high-volume environment.
• Demonstrated successful performance in a cook role.
• Culinary training in an accredited culinary degree program strongly preferred.
• Ability to exercise good judgment and confidentiality.
• Ability to use knives, other hand-held instruments, and other food preparation equipment.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.

Benefits

• Medical (HSA available with High Deductible Health Plans)
• Dental
• Vision
• Life, AD&D (including voluntary options for employee, spouse, and/or children)
• Short-term Disability
• Long-term Disability
• 401k with match

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