Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Clinical Reviewer - Behavioral Health (within California) to join our growing team. Job Summary: As a Clinical Reviewer, you will conduct Utilization Reviews to assess the appropriateness, efficiency, and medical necessity of services. Utilizing your expertise, you will evaluate medical records against established criteria, applying critical thinking and sound judgment to determine the necessity of psychiatric inpatient care. With a strong emphasis on productivity and quality assurance, this role is instrumental in maintaining the accuracy and consistency of the Psychiatric Inpatient Concurrent Review process, in accordance with the standards of the California Mental Health Services Authority (CalMHSA). This full-time, remote Clinical Reviewer position, based in California, ensures compliance with regulatory entities such as NCQA, URAC, and other governing bodies. It offers an opportunity to make a significant impact through clinical expertise-without direct patient interaction or communication. Responsibilities: Evaluate patient records to determine medical necessity and care appropriateness, ensuring documentation complies with established service requirements. Determine approval or initiate referrals to the physician consultant, process decisions, and provide detailed denials as needed. Accurately and timely abstract review-related data onto appropriate review tools and submit all administrative documents to relevant parties. Continuously reassess review processes for improvement opportunities and facilitate changes as necessary. Foster positive relationships, acting as a liaison with internal/external stakeholders to facilitate the review process and maintain professionalism. Attend training and meetings and maintain updated information for review purposes. Ensure medical record confidentiality by adhering to HIPAA policies and maintaining proper computer security measures. Utilize proper communication etiquette and adhere to Acentra Health policies in both verbal and written interactions. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
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