Job Description

Clinic Coordinator

Location: 450 Brookline Ave, Boston, MA 02215  Category: Administration Support/Customer Service  Employment Type: full time

Clinic Coordinators demonstrate the values and mission of Dana-Farber everyday by providing expert compassionate care to our patients with cancer.

Responsibilities:

• Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process.
• Manage complex scheduling to meet patient needs.
• Act as a liaison for patients, families and providers.
• Respond to emergent and compliance matters with creative problem solving and critical thinking.

Qualifications

• Bachelor’s degree preferred.
• 0 - 1 year experience in a customer service setting.
• Proficiency in technology and complex computer systems required.
• Ability to work in a fast paced and complex clinical environment.

Professional Growth:

The Clinic Coordinator position may lead to career opportunities in administrative, team lead, and management roles. Dana-Farber is committed to offering a variety of personal, professional, and leadership development opportunities to all members of its workforce to meet the everchanging needs of our workforce and our industry.

Well-Being and Benefits

• Health, Dental and Vision Insurance
• Time Off
• Family & Child Care Benefits and Resources
• Retirement Programs
• Life Insurance
• Short Term Disability

• Health Savings Account

   

• Flexible Spending Account
• Transportation
• LGBTQ+

Our Benefits Partners Include:

• Harvard Pilgram Health Care
• Delta Dental
• Eye Med
• Fidelity Investments
• Sentinel Benefits Group
• Prudential 
• Voya Financial 
• TIAA
• Care.com
• Edukate
• Headspace

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

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