Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Paid time off
- Operational Management:
- Overseeing all hotel departments, including front desk, housekeeping, maintenance, and food & beverage, to ensure smooth and efficient operations.
- Guest Relations:
- Handling guest complaints, addressing concerns, and ensuring high levels of guest satisfaction and loyalty.
Staff Supervision and Training: Managing, training, and developing hotel staff, ensuring they meet performance standards and adhere to safety protocols.
Financial Management: Assisting the General Manager with budgeting, forecasting revenue and expenses, and monitoring financial performance.
Revenue Generation: Implementing strategies to increase revenue, such as implementing yield management policies and promoting hotel services.
Sales and Marketing: Supporting sales efforts, coordinating advertising and promotional programs, and working with marketing teams to improve the hotel's public image.
Human Resources: Assisting with hiring, onboarding, and performance evaluations of staff.
Compliance and Regulations: Ensuring compliance with all applicable laws, regulations, and safety standards.
Event Management: Overseeing the planning and execution of hotel events and functions
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