Job Description

Job Description

Job Description

Appliance Refrigeration Repair Technician

Our client is looking for Appliance Repair Technician candidates with exceptional customer service skills.

Responsibilities

• Accurately diagnose and repair home appliances
  
• Maintain a high level of customer satisfaction
  
• Ability to communicate effectively - with customers, tech support, dispatch routing, and management.
  
• Ability to make decisions in a timely fashion
  
• Ability to work both independently and on a team
  
• Basic Computer Skills and iPad working knowledge
  
• Technical/Mechanical Aptitude
  
• Dispatch from your home to customer locations to repair residential home appliances
  
• Process transactions related to in-home repairs
  
• Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
  

Additional Info:

• They have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.
  
• They do in-office part pre-screens and pre-order parts for most calls run by our field technicians.
  
• They are paperless and all service orders and data are done electronically.
  

**Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Details of participation in these benefits plans will be provided if an employee receives an offer of employment.

• 5+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
  
• Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check
  
• Willing to be enthusiastic and customer service-focused
  
• Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
  

• Exceptional Benefits Offered
  

  • Full benefits package
    

    • Health insurance (50% paid by the company for employees)
      
    • Dental insurance (50% paid by the company for employees)
      
    • Vision insurance (50% paid by the company for employees)
      
    • Health Savings Account (HSA) (company contributions)
      
    • Company Paid Life Insurance /AD&D
      
    • Long Term Disability
      

  • Voluntary Benefits
    

    • Critical Illness Insurance
      
    • Accident Insurance
      
    • Hospital Indemnity Insurance
      
    • Company Match 401K Plan
      
  • Paid Time Off
    
  • Holiday pay
    
  • Bereavement Leave
    
  • Maternity/Paternity Leave
    

  • Company Provided Equipment
    

    • Uniforms (company provided)
      
    • Vehicle (company provided)
      
    • Truck stock
      
    • Tablet
      

***For more information about this position our our client, I invite you to apply now!

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