Job Description
Job Details Job Location #21 Fifth Ave Shell - Pittsburgh, PA
Job Description Job Title: CIO Store Manager
Company: Center Independent Oil Stores
Location: 1605 Fifth Avenue Pittsburgh PA 15219
Position Type: Full Time
Job Summary: The CIO Store Manager's job is to ensure an exceptional customer experience and serve as a leader of their location to oversee the retail operation in the fields of marketing, advertising, customer service issues, inventory management, and all aspects of retail management. The CIO Store Manager will provide a focused direction that aligns with the retail workforce with the overall company goals and objectives.
Key Responsibilities - Operational Oversight: - Manage all aspects of retail operations
- Monitor inventory levels, orders, and manage vendor relationships
- Maintain the location to the company's expectations
- Follow, train, and enforce the company's policies and procedures
- Interview, hire, and coach employees
- Use leadership skills to build and maintain a team
Financial Management: - Manage labor budget
- Responsibility to grow locations store, food, and alcohol sales and reduce shrinkage
- Maintain appropriate control of retail assets and periodic cash audits
- Work with territory management to create and implement plans to improve results
- Implement loss prevention measures according to company policy
Customer Service: - Provide customer service leadership and direction for the entire store and team
- Ensure that customer expectations are met or exceed company standards
- Address customer issues in a timely manner
- Notify management of severe situations at location
Qualifications: - Excellent communication skills
- Excellent leadership skills
- Retail management experience
- Ability to be on call for staffing issues and emergencies
- Valid driver's license with reliable transportation
- Able to stand, bend, and kneel continuously throughout shift
- Able to lift/carry up to 49lbs
Qualifications Conditions/Physical Requirements Seldom/Never Monthly Weekly Daily Hourly Lifting (objects weighing up to 20 pounds)
x
Lifting (objects weighing 21 to 50 pounds)
x
Lifting (objects weighing over 51 pounds)
x
Carrying (objects weighing up to 20 pounds)
x
Carrying (objects weighing 21 to 50 pounds)
x
Carrying (objects weighing over 51 pounds)
x
Standing (up to one hour at a time)
x
Standing (up to two hours at a time)
x
Standing (for more than two hours at a time)
x
Grip (able to reach and grasp objects)
x
Grip (dexterity or fine motor skills)
x
Sight (Color vision, able to distinguish colors)
x
Speech (able to communicate orally)
x
Hearing (Ability to hear)
x
Pushing or pulling carts (or other like objects)
x
Reviewing Documents
x
Leveraging Keyboard or keypad for data entry
x
Leveraging a Video Display
x
Working in a normal office environment with standard physical discomforts
x
Working in an area that is somewhat challenged due to temperature, noise, or other conditions
x
Working in an area that is very uncomfortable due to extreme noise levels, temperature or other variables
x
Driving - automobile, vehicle, or van
x
Job Tags
Hourly pay, Full time, Shift work,